Administrative Support Specialist
Job DetailsJob LocationClinton - Clinton, IADescriptionRiver Valley Cooperative is looking for an Administrative Professional to join our Energy Support Staff team.
This person will maintain the highest level of accuracy in the daily billing of products and services, taking payments on account and providing support to personnel and customers, while providing first-in-class service.
We are looking for safety-minded people who are collaborative team players and are ready and excited to make a difference.
For over 100 years, River Valley's purpose has been to be the premier provider of agricultural products and services to businesses and individuals within our markets.
What you'll do:
Responsible for customer inquiries for energy services, products, invoicing, and point of sale transactions.
Responsible for accounts receivable resolution and payment Accurately bill out products and services Enter and maintain customer contracts, including the mailing of delivery agreements and other energy required documentation Order product for customers Responsible for end-of-day and end-of-month balancing and reporting of the cash drawer and credit card receipts.
Support of other energy teammate includes account managers and operations.
An ideal candidate will demonstrate our River Valley values:
Customer Focus:
Builds and maintains customer satisfaction (Internal and external) with the products and services offered by the organization.
Integrity:
Earns others trust and respect through consistent honesty and professionalism in all interactions.
Safety and Quality Focus:
Adheres to all River Valley policies, safety regulations, standards and practices.
Dependability:
Takes personal responsibility for the quality and timeliness of work, achieves results with little oversight.
Working Conditions:
May be exposed to dust, noise, heat, cold, ag chemicals and vapors, and moving machinery on occasion as part of this position.
May be required to work long hours as needed and directed.
QualificationsWhat you'll bring:
High School diploma or equivalent.
Associates degree preferred.
Experience working in a customer facing environment.
Strong knowledge of Microsoft Excel and Office application.
Proficient keyboarding and the ability to adapt to multiple software programs.
Recommended Skills Adaptability Administration Billing Customer Satisfaction Microsoft Excel Professional Attitude Estimated Salary: $20 to $28 per hour based on qualifications.
This person will maintain the highest level of accuracy in the daily billing of products and services, taking payments on account and providing support to personnel and customers, while providing first-in-class service.
We are looking for safety-minded people who are collaborative team players and are ready and excited to make a difference.
For over 100 years, River Valley's purpose has been to be the premier provider of agricultural products and services to businesses and individuals within our markets.
What you'll do:
Responsible for customer inquiries for energy services, products, invoicing, and point of sale transactions.
Responsible for accounts receivable resolution and payment Accurately bill out products and services Enter and maintain customer contracts, including the mailing of delivery agreements and other energy required documentation Order product for customers Responsible for end-of-day and end-of-month balancing and reporting of the cash drawer and credit card receipts.
Support of other energy teammate includes account managers and operations.
An ideal candidate will demonstrate our River Valley values:
Customer Focus:
Builds and maintains customer satisfaction (Internal and external) with the products and services offered by the organization.
Integrity:
Earns others trust and respect through consistent honesty and professionalism in all interactions.
Safety and Quality Focus:
Adheres to all River Valley policies, safety regulations, standards and practices.
Dependability:
Takes personal responsibility for the quality and timeliness of work, achieves results with little oversight.
Working Conditions:
May be exposed to dust, noise, heat, cold, ag chemicals and vapors, and moving machinery on occasion as part of this position.
May be required to work long hours as needed and directed.
QualificationsWhat you'll bring:
High School diploma or equivalent.
Associates degree preferred.
Experience working in a customer facing environment.
Strong knowledge of Microsoft Excel and Office application.
Proficient keyboarding and the ability to adapt to multiple software programs.
Recommended Skills Adaptability Administration Billing Customer Satisfaction Microsoft Excel Professional Attitude Estimated Salary: $20 to $28 per hour based on qualifications.
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